Panel Releases Report on Gambling Harm and Operational Improvements
The Independent Panel for Gaming Reform has unveiled its long-awaited report, detailing a series of recommendations aimed at addressing gambling harm and improving operational standards within New South Wales’ (NSW) gaming industry.
Over a period of 16 months, the panel engaged in comprehensive consultations, research, and trials to form its recommendations, making it one of the most thorough reviews of the industry in recent times.
Key Recommendations Focus on Cashless Gaming Systems
A central recommendation in the report is the adoption of cashless gaming technologies to combat gambling harm and reduce money laundering risks. These technologies were tested in real-world trials at NSW clubs and hotels, providing valuable insights into their operational challenges and benefits.
The panel found that cashless systems could significantly improve consumer protections, offering a more secure gaming environment while also gathering crucial data to inform further reforms.
Broader Reforms: Reducing Machine Entitlements and Streamlining Regulations
The report also suggests reducing gaming machine entitlements across the state and streamlining the current regulatory framework to make it more efficient. These changes are intended to simplify the industry’s operations while maintaining strong consumer protections.
Additional measures include the creation of a statewide exclusion register and the introduction of mandatory facial recognition technology to identify and track self-excluded patrons. These recommendations aim to strengthen protections for vulnerable individuals and reduce the risk of gambling-related harm.
Panel Composition and Consultation Process
The panel, chaired by Michael Foggo, was made up of a diverse group of experts, including industry representatives, harm minimisation advocates, law enforcement officers, cybersecurity specialists, and individuals with lived experience of gambling harm. This varied expertise contributed to a well-rounded approach to the issues at hand.
Michael Foggo, Chairperson of the panel, commented: “This has been challenging and complex work, and I thank each of the panel’s 16 members for their time, expertise, and enthusiasm over the 16 months of the panel’s work and for contributing their views to developing the recommendations.”
Cashless Gaming Trials and Findings
The panel’s recommendations are informed by its oversight of the cashless gaming trials run by Liquor & Gaming NSW, which began in September 2023. These trials, involving major industry players like Aristocrat and IGT, evaluated the feasibility of cashless systems in tackling key issues such as gambling harm, session length, and data security.
NSW Government Review and Future Reforms
The NSW government is expected to carefully review the panel’s findings as part of its strategy to modernise the state’s gaming regulations. The panel’s recommendations will likely play a key role in shaping the future of gaming in NSW, as the government seeks to balance consumer protections with operational efficiency in the industry.